Terms of Service

Last updated: February 2020

ActivBookings is an online service that enables users to explore, discover, compare, and book experiences and activities. ActivBookings are made available through ActivBookings and ActivBookings affiliated websites. This Website is provided to assist users in gathering information about experiences, posting opinions of experiences, and searching for and booking experiences, and for no other purposes.

The terms “we”, “us”, “our” and “ActivBookings” refer to ACTIVBOOKINGS, UNIPESSOAL LDA, a Portuguese corporation. The term “you” refers to the user visiting the Website.

These Terms of Service (the “Agreement”), together with our Privacy Policy apply to any use of the Website. Everybody may use the Website on condition that they accept the Terms of Service and the Privacy Policy. Any use of the Website means you have read and understood the Terms of Service and the Privacy Policy, both in English, and agree to be bound by the Agreement. As our official language is English, this Agreement is only available in English and we assume you understand it. Please read the Agreement carefully.

We may change the Agreement at any time. Your continued access to this Website after such change signifies your acceptance of the updated Agreement. The date that revisions were last made to the Agreement are noted at the top of this page. Please make sure you are aware of the most current version of the Agreement.

Use of the Website

As a condition of your use of the Website, you warrant that all information given by you is accurate, current and complete. You also warrant your use of this Website is intended for personal, non-commercial use to make legitimate requests to book the sea experiences offered. You will not use this Website to make any false or fraudulent requests.

Privacy policy

ActivBookings aims to protect your privacy. Here you can find our current Privacy Policy, which also governs your use of this Website.

Prohibited activities

The content and information on this Website (including, but not limited to, data, text, photos, graphics, video, software, code or other material), as well as the infrastructure used, is proprietary to us. You agree not to modify, copy, reproduce, publish, or sell any content and information obtained through this Website. Any use of ActivBookings content requires the prior written permission of ActivBookings. Additionally, you agree not to:

  • use the service or content for any commercial purpose, outside the scope of those commercial purposes explicitly permitted under this Agreement and related guidelines as made available by SeaBookings;
  • access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the services, including but not limited to, user profiles and photos, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with this Agreement or without our express written permission;
  • violate the restrictions in any robot exclusion headers on the services or bypass or circumvent other measures employed to prevent or limit access to the services;
  • take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • deep-link to any portion of the service for any purpose without our express written permission;
  • "frame", "mirror" or otherwise incorporate any part our service into any other websites or service without our prior written authorization;
  • attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used ActivBookings in connection with our services;
  • circumvent, disable or otherwise interfere with security-related features of the Services or features that prevent or restrict use or copying of any Content;
  • download any content unless it’s expressly made available for download by ActivBookings.

User accounts

You do not need to create an account to use the features on the Website. To use the booking feature of this Website, all information needed is your name, e-mail address and phone number. Payment data is managed by third-party services such as Stripe or PayPal.

Electronic communications

By using the Website, or send e-mails, text messages, and other communications from any device to us, you agree that we may communicate with you in a variety of ways, like by e-mail, in-app push notices, or by posting notices and messages on the Website. You can unsubscribe from e-mail communications at any time by emailing info@activbookings.com.

No warranty

We strive for accurate information on the Website is accurate, yet we do not provide any warranties in relation to its correctness, completeness, currentness, reliability for any purpose. We may edit, add or remove information on the Website and its structure and functions at any time at our sole discretion, without informing of any such change.

We do not provide any warranties in relation to the availability of the Website or its functions. Nor do we provide any warranties that the Website is free from defects or that the Website and its infrastructure is free from viruses and other harmful software.

Intellectual property rights

The Website is and remains protected by copyright and intellectual property rights. You acquire no rights in the Website, and in any names and distinctive signs of any nature published on the Website. You may access and view the Website, but not incorporate it into other websites, and not copy, publish, download, upload, send or make it perceptible in any other way without our prior written consent.

ActivBookings makes use of creative commons photographs to help provide visual context and inspiration for our sea experiences. As such, we are thankful to the worldwide creative commons community of fantastic photographers. In case an author does not feel comfortable having their photographs on this Website for whatever reason, we will act accordingly. Feel free to inform us about these cases through email info@activbookings.com.


By booking a experience through the Website, you accept the practices described in our Privacy Policy and this Agreement. ActivBookings is not a travel agency and does not provide or own experiences or other travel experiences. ActivBookings displays information about experiences offered by third-party suppliers and facilitates bookings for those suppliers. ActivBookings is not responsible for the accuracy or completeness of information it obtains from third-party suppliers.

If you book a sea experience through the Website, you are bound by the supplier’s terms and conditions. Your interactions with third-party suppliers are at your own risk. ActivBookings has no liability regarding the acts, errors, warranties, breaches or negligence of third-party suppliers or for any personal injuries, death, property damage, or other damages resulting from your interactions with third-party suppliers.

Rescheduling a booking

All requests for rescheduling your booking should be directed to the ActivBookings customer care team. See the section “Payment & Cancellations” below for additional information with respect to cancelling a booking.

We do not charge a fee to change the dates of an existing booking, as long as the request is received by our customer care team more than 3 days ahead of your confirmed travel date. If you request a date change within 3 days or less of your confirmed travel date, we will attempt to honor your request; but these changes may be subject to an additional fee.

If you make a booking using a ActivBookings promotion code or if you use special-offer price, you may invalidate your discount or special-offer price by making changes to the date of your booking.

Our suppliers make occasional changes to the dates, prices, inclusions, requirements, and other features and of the sea experiences. As a result, ActivBookings reserves the right to cancel, change or substitute any sea experience that you have booked, for any reason, at any time. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original price.

Payments & Cancellations

When you book a sea experience through the Website, ActivBookings collects your payment information and processes your payment as described under “Payment Processing”. ActivBookings accepts the following credit cards: Mastercard, Visa and American Express. You can also pay using iDeal and Paypal, among others. There is no charge or service fee for processing payments. Full payment is required to make a booking.

No refunds are available once a experience has commenced. Cancelling a booking can result in cancellation fees being applied. When cancelling any booking you will be notified via email or telephone of the total cancellation fees. Gift Certificates are non-refundable in all circumstances.

The value of the transaction may be subject to taxes, duties, currency exchange or other fees, so there may be differences between the amount displayed on ActivBookings and the final amount charged to your bank account statement.

Payment processing

The payment processing services for sea experiences booked on this Website are provided by Stripe. Stripe helps 100,000+ businesses in 100+ countries and across nearly every industry with their payment processes. Headquartered in San Francisco, Stripe has 9 offices worldwide. By using Stripe, we achieve PCI-DSS compliance for our payments. No sensitive data hits our servers, so it’s more secure for you and us.

Pricing & inclusions / exclusions

Prices listed on the Website are per person and include VAT, unless otherwise specified. Prices may change without notice until a booking has been confirmed. Prices do not include tips/gratuities to tour operators and any beverages or food not specifically listed under “Inclusions” on the descriptions of the experiences on the Website.

ActivBookings liability

Of course, we try to ensure that all information on the Website is accurate, yet we do not provide any warranties in relation to the availability of the Website or its functions, that the Website is free from defects, or that the Website and its infrastructure is free from viruses. The content and information on this Website may include inaccuracies, including reservation availability and pricing errors. ActivBookings.com does not guarantee the accuracy of, and disclaim all liability for, any inaccuracies relating to the descriptions of the experiences displayed on this Website (including pricing, availability, pictures, features, inclusions and exclusions, etc.). ActivBookings.com reserves the right to correct any inaccuracies in the descriptions of the sea experiences on the Website, at any time.

The third-party suppliers providing sea experiences on this Website are independent contractors and not agents or employees of ActivBookings. ActivBookings strives to only work with the best maritime tour operators to assure excellent sea experiences for you. Yet, ActivBookings is not reliable for the acts, errors or misconduct of any such suppliers or for personal injuries, death, property damage or other damages resulting from your booking of a experience through this Website. ActivBookings has no liability and will not make any refunds in the event of any delay, overbooking or other causes beyond our direct control. Only in the case of bad weather and/or ocean conditions, ActivBookings, after first attempting to reschedule or find an alternative experience, will fully refund.

Links to third-party websites

The Website may contain hyperlinks to websites operated by third-parties. We do not assume any responsibility for third-party content that may be available on the Website and for content linked to the Website. We do not endorse such content and do not have any liability relating to it. You use third-party websites at your own risk. If you think we have illicit content on the Website, please send an email to info@activbookings.com.

Software Available on this Website

The Website is made available solely to provide information regarding and to promote ActivBookings’ services, websites, partners and experiences.